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Service

Data Center & Cloud Operations

24/7 proactive multi-cloud infrastructure monitoring, hybrid cloud maintenance, backup, and high-availability operations.

Quiet infrastructure, and proof that it is quiet.

Good operations are invisible, which makes them easy to underfund until an incident makes the cost obvious.

We run monitoring that alerts on symptoms users would notice rather than on every metric, patch on a schedule you approve, and test restores instead of assuming backups work.

You get reporting that shows what actually happened, uptime, incidents, spend and change, not a dashboard screenshot at month end.

Typical engagements

  • 24/7 monitoring and on-call coverage
  • Backup and disaster recovery design
  • Hybrid estate management
  • Cloud cost optimization
  • Security hardening and compliance reporting
Capabilities

What we deliver.

Monitoring and alerting

Alerts tied to user-facing symptoms, routed to someone who can act, with runbooks attached.

Patching and maintenance

Scheduled patching with staged rollout and a tested rollback for every change window.

Backup and disaster recovery

Recovery objectives agreed in writing, and restores tested on a schedule rather than assumed.

Hybrid and multi-cloud

One operating model across Azure, AWS and whatever remains on-premises.

Cost optimization

Rightsizing, commitment planning and tagging that keeps working after the project ends.

Security and compliance

Hardening baselines, vulnerability management and evidence for audits.

Platforms

Tools we work in.

Chosen for your constraints and your team’s skills, not our habits.

AzureAWSVMwareVeeamSplunkTerraformMicrosoft DefenderZabbix
Engagement models

Three ways to start.

Fixed fee

Operations assessment

A review of monitoring, backup, patching and cost with a prioritized remediation list.

Managed

24/7 operations

SLA-backed monitoring, on-call, patching and backup management for your estate.

Project

Remediation

One-off work to close gaps found in an assessment before managed service begins.

Questions we get

Common questions.

What does SLA-backed actually mean here?

Defined response times by severity, an agreed escalation path, and monthly reporting against those targets. The specifics are set during onboarding and written into the agreement rather than left implied.

Can you work alongside our internal IT team?

Yes, most of our managed engagements are co-managed. A common split is us covering out-of-hours and infrastructure while your team owns applications and end users.

Do you support on-premises as well as cloud?

Yes. Most estates are hybrid for years, and treating the on-premises half as a second-class citizen is how outages happen.

Get in touch

Have a project in mind?

Tell us about your project and a member of our engineering team will get back to you within one business day.

Start a conversation → info@innovinfotech.com